Sports / Casino
When you open an account with gm777, we collect only what we need to run your wallet, process your transactions through FPX and Touch 'n Go eWallet, and keep your session secure. This policy sets out exactly what we collect, how we use it, and what choices you have — with no fine print buried elsewhere.
We collect the information you provide when you register — name, email address, and contact details — alongside the transaction records generated when you fund your account via FPX, Touch 'n Go eWallet, or DuitNow. Device identifiers and session data are captured automatically each time you log in, so we can detect unusual access patterns and flag them before they affect your balance. We do not sell your personal data to third parties. Where we share data at all, it is with payment processors who need it to complete your FPX or DuitNow transfer, and with compliance partners where local law requires disclosure. Data shared for payment purposes is governed by those processors' own policies, and we recommend reviewing them when you add a new payment method in your account settings. Retention periods vary by data type: login logs are kept for a shorter cycle, while transaction records are held longer to meet financial record-keeping requirements under applicable local law. You can request a summary of the data held against your account by contacting our support team through the channel shown in the Support section below. Availability of certain account features depends on local law and eligible regions.
Every FPX transfer in or out generates a transaction record tied to your account ID. We keep these records to support dispute resolution and to meet financial compliance requirements. You can view your own transaction history in the account wallet page after login.
Deposits and withdrawals made through Touch 'n Go eWallet are logged against your account in the same way. The log shows the amount, timestamp and status. We do not store your Touch 'n Go eWallet credentials — the connection is handled through the payment gateway.
DuitNow transfers follow the same logging standard. The reference number provided by your bank is recorded alongside the transaction so you have a matching record on both sides if you ever need to query it with your bank.
This policy covers data processed directly by gm777 across the account registration flow, the wallet, and the game lobby at gm777. It does not extend to third-party services you reach from our pages. Each area below explains what falls inside and what sits outside our direct control.
Login credentials, session tokens, and device fingerprints collected when you authenticate on gm777 are covered in full. We manage these directly and you can raise access or correction requests with our support team.
Payment data flowing through FPX, Touch 'n Go eWallet and DuitNow is within scope while it sits in our systems. Once a transfer leaves our gateway to the processor, that leg is governed by the processor's own privacy terms.
Browsing behaviour on gm777 — which game categories you open, how long you stay in the lobby — is collected under this policy for account personalisation and fraud detection. No individually identifiable browsing data is shared for advertising purposes.
Links to external payment pages, app stores, or game studio portals take you outside gm777. Those pages run under their own privacy policies and we have no visibility into or control over the data they collect.
You have concrete actions available against the data we hold. Reviewing your records, correcting account details, and raising questions can all be done through your account or via our support channel — you do not need to submit a formal written request for routine changes. Start from the account settings page after login; most personal details like your email address and contact number can be updated directly from that screen. For records you cannot edit yourself — transaction history, for instance — contact support with your account ID and the specific record you are asking about. We will confirm receipt and respond within the timeframe shown in the support portal. Where local law grants additional data rights, those rights apply to the extent that the law of the eligible region requires them. If you believe data held against your account is inaccurate, raise it as soon as possible so we can investigate before the relevant retention window closes.
Log in and open the account wallet page to see your full transaction history. For data not visible in the dashboard — such as login logs or device records — submit a request through the live chat or email support channel.
Personal details editable in account settings can be updated at any time without contacting support. For fields that are locked — such as the registered account name — reach out to support with a brief explanation and your account ID.
If you are unsure what data we hold or why a particular record exists, the support team can pull the relevant entry and explain it. Use the live chat for faster response or email for a written record of the exchange.
A request to close your account and delete associated personal data can be submitted through support. We will confirm what data can be deleted immediately and what must be retained under financial record-keeping requirements before proceeding.
For privacy-specific questions — data held against your account, correction requests, or policy clarifications — use any of the channels below. Include your account ID and the specific question so we can route it to the right team without a back-and-forth.
Open the chat icon from any page on gm777 while logged in. For privacy or data questions, mention it in your first message so the agent can escalate if needed.
Send your query to the support email address shown in your account dashboard. Email gives you a written thread — useful if your question requires a detailed response or a data record to be attached.
The Help Centre linked from your account settings page has a section covering data and privacy. Check there first — common questions about transaction records, account corrections and data retention are answered without needing to contact support.
Security and transparency around your account data are part of how gm777 operates day to day. Here is how we handle the four areas that matter most.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. Analytics cookies collect aggregate browsing data only — no individual profiles are built for advertising. You can manage cookie preferences from the settings link in the page footer.
Login sessions are tied to your device and expire after a period of inactivity. If we detect a login from an unfamiliar device or location, we apply additional verification steps before granting access. You can review active sessions from your account security settings page.
Retention periods differ by data type. Session logs are held for a shorter cycle; transaction records — including FPX and DuitNow transfers — are kept longer to meet financial compliance requirements applicable in eligible regions. You can ask support what period applies to a specific record.
When this policy changes in a way that affects your rights or how we use your data, we will notify you via the email address registered on your account. The current version and its effective date are always shown at the top of this page. Continued use of the account after a notified change constitutes acceptance.
Real questions about how your data is handled on gm777, answered directly.
We collect your name, email address, contact number, and the payment method details needed to process FPX or Touch 'n Go eWallet transactions. Device and session data is captured automatically at login for security purposes. We do not collect more than what your account and wallet functions require.
We share data only with payment processors — such as those handling FPX and DuitNow — who need it to complete your transfer, and with compliance partners where local law requires it. We do not sell personal data. Third-party payment pages you visit from our wallet operate under their own privacy terms.
Log in and open your account wallet page to view your transaction history. For data not shown in the dashboard — login logs, device records — contact support with your account ID and we will pull the relevant records for you and respond through the support channel you used.
Yes. Most personal details can be updated directly from account settings after login. Fields that are locked — such as the registered account name — require a support request. Include your account ID and a brief explanation of what needs correcting and the support team will handle it.
Transaction records, including FPX, Touch 'n Go eWallet and DuitNow entries, are kept for a period determined by financial record-keeping requirements applicable under local law in eligible regions. The exact retention period for a specific record type can be confirmed by contacting support with your account ID.
Submit an account closure request through live chat or email support. We will confirm which data can be deleted immediately and which must be retained under applicable financial compliance requirements before processing the closure. You will receive written confirmation once the request is complete.